FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Australia: 2–7 business days.

Q: Can I reuse my lashes?
A: Yes. With proper care, lashes can be worn multiple times.

Q: Do you offer returns?
A: Due to hygiene reasons, we do not accept returns or exchanges unless the product is faulty or incorrect.

Q: How can I contact you?
A: Email us at support@jelash.com.